{"product_id":"extended-warranty","title":"Extended Warranty","description":"\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThis extended warranty provides additional protection for eligible vending machines after the original 1-year manufacturer warranty has ended. Coverage includes remote troubleshooting and replacement parts for qualifying issues. On-site service is not included. If a covered issue cannot be resolved with replacement parts, the machine may be replaced with a new or refurbished unit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003eWhat’s Included\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eRemote troubleshooting within 1 business day of receiving a claim\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eReplacement parts for approved warranty issues\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eStep-by-step installation instructions for customer self-installation\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePrepaid return label for defective parts that must be sent back\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eMachine replacement if the issue is covered and cannot be repaired with replacement parts\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003eWhat’s Not Included\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOn-site labor, technician visits, or in-person repairs\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCosmetic damage, scratches, dents, or normal wear and tear\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused by misuse, vandalism, power surges, electrical issues, water damage, improper installation, or use outside of the machine’s intended specifications\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eTheft, loss, software subscription fees, SIM cards, or data plan fees\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003eShipping Policy\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003eReplacement Parts\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eGround shipping is included within the contiguous United States. Expedited shipping may be available at the time of the claim for an additional cost:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003e\u003cstrong\u003e2-Day Shipping: \u003c\/strong\u003e$35 per shipment\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003e\u003cstrong\u003eOvernight Shipping: \u003c\/strong\u003e$75 per shipment\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003eFull Machine Replacement\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eStandard curbside freight shipping is included within the contiguous United States for approved full-unit replacements. Additional freight services, including liftgate, inside delivery, appointment delivery, or special handling, will be billed at cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eFor international customers, any duties, taxes, customs fees, freight overages, or additional shipping charges are the customer’s responsibility.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003eHow the Warranty Process Works\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSubmit a warranty claim with the machine serial number, photos, videos, logs, or any other requested information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOur team will review the claim and begin troubleshooting within 1 business day.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf replacement parts are approved and in stock, they will ship the next business day by standard ground shipping unless expedited shipping is selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny defective parts requested for return must be sent back within 30 days using the provided prepaid return label.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003eCoverage Details\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eExtended warranty coverage begins after the original 1-year manufacturer warranty expires. The warranty must be purchased at the time of sale or within 30 days of delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCoverage is sold per machine and will be assigned to one specific serial number. Warranty coverage cannot be transferred to another machine unless approved in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eBy purchasing this extended warranty, the customer agrees to the applicable Service Contract Terms.\u003c\/span\u003e\u003c\/p\u003e","brand":"BuzzBot","offers":[{"title":"1 Year Extension (2 Years Total)","offer_id":44312621383723,"sku":null,"price":190.0,"currency_code":"USD","in_stock":true},{"title":"2 Year Extension (3 Years Total)","offer_id":44312621416491,"sku":null,"price":230.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0644\/6877\/9051\/files\/extended-warranty-buzzbot-vape-tcg-vending-machines.png?v=1783312597","url":"https:\/\/buzzbotvending.com\/products\/extended-warranty","provider":"BuzzBot","version":"1.0","type":"link"}