This Software and Connected Services Agreement governs access to software, dashboards, firmware, connected features, digital content, documentation, and related services provided by BuzzBot Vending LLC in connection with BuzzBot vending machines.
By purchasing, activating, registering, accessing, operating, or using a BuzzBot Machine or any connected BuzzBot service, the person or business doing so agrees to this Agreement.
For purposes of this Agreement:
“BuzzBot,” “we,” “us,” and “our” mean BuzzBot Vending LLC.
“Operator” means the person or entity purchasing, leasing, operating, managing, or receiving authorized access to a Machine or connected BuzzBot service.
“Machine” means a vending machine supplied, sold, leased, placed, serviced, or otherwise supported by BuzzBot.
“Platform” means the software, dashboards, firmware, portals, digital tools, machine-management functions, documentation, connected features, and related services made available by BuzzBot.
“BuzzBot Materials” means BuzzBot-owned or BuzzBot-licensed software, documentation, content, photographs, graphics, workflows, branding, technical information, training materials, and other proprietary materials.
1. Relationship Between the Machine and Platform
BuzzBot may provide hardware and digital services together or separately.
Purchasing a Machine does not transfer ownership of BuzzBot’s software, source code, dashboards, documentation, proprietary processes, trademarks, trade secrets, or other intellectual property.
An invoice, order form, purchase agreement, placement agreement, financing document, written warranty, return policy, or other written transaction document may contain additional terms relating to a particular Machine or service. Those additional terms apply to that transaction together with this Agreement.
If there is a direct conflict between this Agreement and a separately signed written agreement relating to a specific transaction, the separately signed agreement controls only to the extent of that conflict.
2. Authorized Platform Access
While an Operator remains eligible to use the Platform, BuzzBot permits the Operator to access the Platform solely for the Operator’s lawful operation and management of authorized Machines.
This permission is limited to the Operator and does not transfer ownership of the Platform.
The Operator may not sell, sublicense, commercially distribute, independently host, or provide unauthorized access to the Platform.
BuzzBot may establish account requirements, technical requirements, security procedures, machine-registration procedures, supported configurations, or other reasonable conditions for Platform access.
Access to certain services may depend on an active subscription, supported Machine, compatible hardware, payment-processing account, internet connection, cellular connection, outside service, or other technical requirement.
BuzzBot may monitor use of the Platform, Machine communications, account activity, and connected services when reasonably necessary to operate the Platform, provide support, detect misuse, maintain security, investigate technical problems, confirm compliance with this Agreement, or protect BuzzBot, Operators, customers, and third parties.
Any authorization granted under this section automatically ends when the Operator’s Platform access is terminated.
3. Accounts, Credentials, Security, and Prohibited Conduct
The Operator is responsible for credentials issued to or created for its account and for activity performed using those credentials.
The Operator must take reasonable measures to prevent unauthorized access to Machines, dashboards, administrative controls, passwords, payment equipment, age-verification functions, and connected services.
The Operator may not knowingly:
• bypass, defeat, disable, interfere with, or circumvent access controls, security features, licensing mechanisms, Machine restrictions, or authentication systems;
• reverse engineer, decompile, disassemble, decode, or otherwise attempt to obtain source code, non-public software logic, technical architecture, or proprietary system information, except where applicable law expressly prohibits such a restriction;
• copy, reproduce, republish, distribute, or commercially exploit BuzzBot software, documentation, interface elements, workflows, or non-public technical materials without written authorization;
• alter, remove, conceal, or falsify serial numbers, ownership markings, trademarks, copyright notices, software notices, system identifiers, security identifiers, or other proprietary notices;
• intentionally disrupt, overload, impair, damage, test without authorization, compromise, or interfere with the Platform or its security, integrity, availability, or performance;
• create unauthorized modifications, derivative software, integrations, reproductions, or adaptations of the Platform;
• use BuzzBot systems, documentation, interfaces, workflows, or non-public materials to develop, train, test, benchmark, or assist a competing software or vending-management product without BuzzBot’s written authorization;
• provide unauthorized third parties with administrative, account, Machine, or Platform access;
• use the Platform or a Machine in a manner that infringes another person’s intellectual property, privacy, publicity, contractual, proprietary, or other legal rights; or
• use the Machine or Platform for unlawful, fraudulent, abusive, deceptive, or unauthorized activity.
BuzzBot may restrict, disable, or suspend functionality when reasonably necessary to protect Operators, customers, Machines, accounts, third parties, BuzzBot, or the integrity of the Platform.
4. Operator Responsibilities and Legal Compliance
The Operator controls the products placed in its Machines and is responsible for the lawful operation of its vending business unless a separate written agreement expressly assigns a particular responsibility to BuzzBot.
The Operator is responsible for determining and complying with laws, regulations, licenses, permits, tax obligations, age restrictions, product restrictions, venue requirements, payment-processing requirements, privacy requirements, consumer-protection requirements, and other rules applicable to its operation.
If regulated or age-restricted products are sold, the Operator is responsible for determining whether the location, Machine configuration, verification procedure, product selection, and operating practices comply with applicable requirements.
Availability of an ID scanner, age-verification function, payment feature, software feature, or other functionality does not constitute legal advice or a representation by BuzzBot that the Operator’s particular use complies with applicable law.
The Operator is responsible for products loaded into the Machine, pricing selected by the Operator, customer-facing content supplied by the Operator, product legality, inventory, required licenses, refunds assigned to the Operator, chargebacks resulting from the Operator’s conduct, and claims arising from products selected or supplied by the Operator.
The Operator is responsible for the conduct of its employees, contractors, agents, venues, and other persons to whom the Operator provides access to a Machine or its account.
5. Fees, Subscriptions, and Other Charges
Charges for Machines, subscriptions, software access, accessories, services, shipping, or other items are determined by the applicable invoice, checkout page, quote, order form, written agreement, or other written pricing supplied by BuzzBot.
Unless BuzzBot expressly states otherwise in writing, amounts charged by BuzzBot do not include taxes, duties, payment-processing charges, cellular charges, banking charges, merchant-service charges, customs charges, insurance, or other third-party costs.
A Machine may include a promotional or complimentary software or service period. Any such period is governed by the terms communicated with the applicable purchase or promotion.
After a complimentary or prepaid period expires, continued use of paid Platform services may require payment of BuzzBot’s then-current applicable subscription or renewal charge.
BuzzBot may change future pricing for subscriptions or services. A future pricing change does not retroactively change an amount already paid or a price expressly fixed by an existing written agreement.
6. Outside Services, Networks, and Hardware
Some Machine or Platform functions rely on companies, networks, hardware, or services that BuzzBot does not own or operate. Examples may include payment terminals, merchant-processing services, cellular networks, internet connections, banks, identity-verification providers, card networks, operating-system services, and telecommunications providers.
An Operator may be required to maintain a separate account or agreement with one or more of those providers. The Operator is responsible for complying with terms applicable to its own relationship with them.
Decisions made independently by those providers, including account approval, underwriting, reserves, payment holds, transaction approvals or declines, fees, network availability, account restrictions, and service policies, are outside BuzzBot’s control.
If a Machine or Platform function becomes unavailable because an outside provider, network, connection, or device fails, becomes unavailable, changes its requirements, or changes its service, BuzzBot will not be responsible for resulting losses to the extent the underlying cause was outside BuzzBot’s reasonable control.
Nothing in this section excuses BuzzBot from responsibility for loss directly caused by BuzzBot where that responsibility cannot otherwise be limited under applicable law or this Agreement.
7. Operator Content, Data, and Platform Records
“Operator Content” means information or material supplied, selected, entered, displayed, transmitted, or uploaded by the Operator or its customers for use with the Platform.
Operator Content may include product information, pricing, advertisements, images, coupon codes, promotional content, customer information, Machine-location information, transaction information, and similar materials.
As between BuzzBot and the Operator, the Operator retains ownership rights it otherwise has in Operator Content.
The Operator represents that it has all rights and permissions necessary to provide and use Operator Content and that Operator Content does not violate applicable law or another person’s rights.
The Operator grants BuzzBot a worldwide, non-exclusive, royalty-free right to host, receive, store, reproduce, process, analyze, transmit, display, modify for technical purposes, back up, and otherwise use Operator Content when reasonably necessary to:
• operate, maintain, administer, and secure the Platform;
• provide Machine functionality, dashboards, reporting, alerts, and connected services;
• provide customer service, technical support, diagnostics, repairs, troubleshooting, and maintenance;
• process or document transactions;
• investigate security incidents, misuse, fraud, chargebacks, disputes, or complaints;
• verify compliance with this Agreement;
• maintain legally required business and transaction records; or
• improve BuzzBot products and services.
BuzzBot may permit contractors, hosting providers, technical vendors, professional advisers, and other service providers to process Operator Content where reasonably necessary to perform services for BuzzBot, subject to applicable contractual or legal safeguards.
The permissions in this section continue for as long as BuzzBot possesses Operator Content for legitimate operational, backup, accounting, legal, security, dispute-resolution, or record-retention purposes.
To the extent Operator Content has already been incorporated into completed transactions, required records, backups, security logs, or aggregated datasets, the Operator may not revoke the permissions necessary for BuzzBot to retain and use those records for those purposes.
BuzzBot may remove, disable, block, or restrict Operator Content where BuzzBot reasonably believes the content violates or may violate applicable law, third-party rights, security requirements, BuzzBot policies, or this Agreement.
8. Aggregated and De-Identified Information
BuzzBot may create statistical, aggregated, anonymized, or de-identified information from Platform activity, Machine activity, transactions, and operational data.
BuzzBot may use information that does not reasonably identify an Operator or individual customer for lawful business purposes, including analytics, reporting, product development, benchmarking, fraud prevention, system improvement, operational planning, and service development.
BuzzBot may retain and use aggregated or de-identified information after the Operator’s relationship with BuzzBot ends, provided the information remains in a form that does not reasonably identify the Operator or an individual customer.
Nothing in this section transfers ownership of an Operator’s underlying identifiable business records to BuzzBot merely because those records were processed using the Platform.
9. BuzzBot Materials, Intellectual Property, and Branding
BuzzBot and its licensors retain all ownership rights in the Platform and BuzzBot Materials.
This includes rights relating to software, source code, object code, dashboards, documentation, photographs, templates, graphics, system messages, training materials, promotional materials, workflows, designs, technical information, business processes, confidential information, trademarks, logos, trade names, and other proprietary content.
Except for the specific access permitted under this Agreement, no intellectual-property rights are transferred to the Operator.
Any rights not expressly granted to the Operator remain with BuzzBot or the applicable rights holder.
The Operator may use BuzzBot Materials only as reasonably necessary to operate an authorized BuzzBot Machine or as otherwise approved in writing by BuzzBot.
A Machine may be sold, shipped, installed, or operated without exterior BuzzBot branding. The absence of a BuzzBot logo, wrap, decal, or exterior mark does not waive or limit BuzzBot’s rights in its software, content, documentation, trademarks, photographs, business materials, or other intellectual property.
The Operator may not register, claim ownership of, imitate, misuse, challenge, or intentionally interfere with BuzzBot trademarks or confusingly similar branding.
To the extent permitted by law, the Operator agrees not to challenge BuzzBot’s ownership of BuzzBot branding or seek registration of any confusingly similar mark, trade name, domain name, or social-media identifier.
Authorized use of BuzzBot trademarks benefits BuzzBot and does not create ownership rights in the Operator.
If the Operator becomes aware of suspected unauthorized copying of the Platform, misuse of BuzzBot branding, counterfeiting, infringement, impersonation, or another material misuse of BuzzBot intellectual property, the Operator must promptly notify BuzzBot.
At BuzzBot’s reasonable request and expense, the Operator will provide reasonable cooperation concerning such suspected misuse, including preserving relevant information reasonably available to the Operator.
10. Advertising and Machine Display Content
Where supported, the Platform may permit advertising, promotional, informational, or system content to appear on a Machine.
BuzzBot may display or control BuzzBot-provided system notices, Platform communications, advertising, promotional messages, or other BuzzBot content.
Where BuzzBot makes advertising functionality available to an Operator, the Operator may display its own approved content subject to applicable Platform requirements.
The Operator remains responsible for the accuracy, legality, intellectual-property rights, and regulatory compliance of content supplied by the Operator.
If advertising or display rights are addressed in a separate written agreement, that written agreement controls for the applicable Machine.
11. Delivery Inspection, Damage, Defects, and Unauthorized Repair Costs
The Operator must inspect the Machine promptly after delivery.
Any claim concerning visible shipping damage, shortages, incorrect items, missing components, or an apparent defect must be reported to BuzzBot in writing within seven (7) days after delivery, unless applicable law requires a longer period.
The report should include applicable order information and reasonable documentation requested by BuzzBot, including photographs where appropriate.
If the Operator does not provide notice within that seven-day period, the Machine will be considered accepted with respect to defects or discrepancies that reasonably should have been discovered during ordinary inspection, except where applicable law provides otherwise.
If a Machine appears defective, the Operator should discontinue use where continued operation could cause additional damage and promptly contact BuzzBot.
BuzzBot must be given a reasonable opportunity to inspect, diagnose, troubleshoot, or otherwise investigate an alleged defect before the Operator incurs repair expenses for which reimbursement is requested.
Unless BuzzBot gives prior written authorization or an applicable written warranty expressly provides otherwise, BuzzBot is not responsible for:
• third-party repair charges;
• technician or contractor labor;
• travel or service-call charges;
• diagnostic charges;
• removal or reinstallation costs;
• transportation undertaken independently by the Operator;
• replacement parts purchased without BuzzBot authorization; or
• other expenses voluntarily incurred by the Operator in attempting to diagnose or repair a Machine.
This restriction does not eliminate a reimbursement right that applicable law does not permit BuzzBot to exclude.
12. Returns, Inspection, and Credits
Returns are governed by BuzzBot’s return policy applicable at the time of the transaction, together with any written terms included in the applicable order or agreement.
Unless BuzzBot gives written authorization otherwise, a Machine may not be returned outside the applicable return procedure.
BuzzBot may inspect all returned equipment before issuing a refund, credit, replacement, exchange, or other resolution.
Subject to the applicable return policy and non-waivable law, BuzzBot may deny or reduce a refund or credit when a returned item:
• fails BuzzBot’s return inspection;
• has been placed into operation when the applicable return policy requires an unused item;
• has been damaged after delivery;
• is missing parts, accessories, documentation, hardware, or packaging required by the applicable return policy;
• has been altered, repaired, disassembled, modified, drilled, mounted, reconfigured, or otherwise changed;
• has been customized, specially configured, custom-manufactured, custom-wrapped, or otherwise produced to the Operator’s specifications;
• cannot reasonably be resold in the condition required by the applicable return policy; or
• does not otherwise satisfy the written return conditions applicable to the transaction.
BuzzBot may deduct authorized restocking fees, return freight, replacement-part costs, missing-item costs, repair costs, cleaning costs, processing charges, or other deductions permitted by the applicable return policy and law.
Original shipping charges and return transportation may be non-refundable where permitted by the applicable policy and law.
Authorization to send an item back does not guarantee that the item will qualify for a refund or credit after inspection.
13. Warranty Terms and Disclaimers
Any written warranty expressly issued by BuzzBot applies according to the terms stated in that warranty.
Except for an express BuzzBot warranty and legal protections that cannot be waived, the Operator accepts the Machine, Platform, software, documentation, connected functions, and support services in the condition and with the availability in which BuzzBot provides them.
BuzzBot does not make additional promises, whether created by statute, implication, business practice, prior dealings, or otherwise, concerning merchantability, suitability for a particular purpose, ownership title, non-infringement, continuous availability, peaceful use, or conformity to a particular description, except where such a promise cannot lawfully be excluded.
Without limiting the foregoing, BuzzBot does not promise that:
• Platform access or connected functionality will always be uninterrupted;
• every software, dashboard, payment, connectivity, or age-verification function will operate without defects or errors;
• an outside provider or integration will remain available or compatible;
• information transmitted through connected services will never be delayed, lost, corrupted, or temporarily unavailable;
• every future software or hardware configuration will remain compatible with every Machine; or
• a particular configuration, product selection, location, or business model will satisfy all laws applicable to the Operator.
Statements made during sales, support, onboarding, demonstrations, troubleshooting, advertising, or other communications do not create a separate warranty unless BuzzBot expressly identifies the statement as a warranty in an authorized written document.
Where applicable law does not permit a particular warranty exclusion, that exclusion applies only to the greatest extent the law permits.
14. Allocation of Economic Risk and Maximum Recovery
The Operator acknowledges that operating a vending business involves commercial risks that are separate from the direct value of a Machine or service supplied by BuzzBot.
Except where applicable law requires otherwise, BuzzBot is not responsible for secondary business consequences resulting from a Machine, the Platform, or a service problem. These may include lost sales, lost profit, lost revenue, lost venue relationships, missed opportunities, interruption of business operations, inventory-related losses, loss of goodwill, unavailable information, customer demands, refunds, chargebacks, or similar economic consequences.
BuzzBot is also not responsible for punitive or exemplary awards, or other damages that applicable law permits the parties to exclude and that do not represent the direct cost of the affected Machine or service.
For a claim involving a particular Machine, the most the Operator may recover from BuzzBot is the amount the Operator actually paid BuzzBot for that specific Machine.
For a claim involving a separately purchased accessory or non-recurring service, the most the Operator may recover is the amount actually paid to BuzzBot for that accessory or service.
For a claim involving a recurring Platform subscription or other recurring BuzzBot service rather than a particular Machine, the maximum recovery is the amount the Operator actually paid BuzzBot for that specific recurring service during the six (6) months immediately before the problem first occurred.
If a claim involves more than one Machine, accessory, or service, the applicable limit is calculated separately for each affected item. The Operator may not obtain duplicate recovery for the same loss under more than one category.
These limitations apply regardless of the legal label placed on a claim, including contract, negligence, warranty, statutory claims, misrepresentation, tort, or another theory.
This section does not limit responsibility that applicable law expressly prohibits the parties from limiting.
15. Contractual Remedies for Machine and Platform Problems
Except for rights that applicable law does not allow the parties to waive or restrict, the remedies expressly provided in this Agreement, an applicable BuzzBot return policy, and an applicable written BuzzBot warranty are the Operator’s contractual remedies for problems involving a Machine or Platform service.
For a Machine covered by a written BuzzBot warranty, repair, replacement, parts, service, or other remedies expressly provided in that warranty apply according to its terms.
For a Platform service problem not covered by an express written service commitment, the Operator may discontinue use of the affected service.
The Operator may not obtain more than one recovery for the same loss.
Nothing in this section eliminates a remedy that applicable law does not permit the parties to limit.
16. Problems Caused by Misuse, Damage, or Unauthorized Changes
BuzzBot is not responsible for a malfunction, defect, loss, or damage to the extent caused by circumstances outside BuzzBot’s responsibility.
• improper installation, mounting, loading, transportation, relocation, or electrical connection;
• use of incompatible products, components, accessories, power sources, or third-party equipment;
• tampering or unauthorized access;
• failure to follow written instructions or reasonable technical guidance;
• unlawful or unsupported operation;
• damage caused by a venue, customer, employee, contractor, or other third party; or
• continued operation after the Operator knew or reasonably should have known that continued use could cause additional damage.
This section does not eliminate coverage expressly provided by an applicable written warranty.
17. Third-Party Claims Attributable to the Operator
To the fullest extent permitted by law, the Operator must protect BuzzBot from third-party claims and losses attributable to matters for which the Operator is responsible under this Agreement.
The Operator’s obligations under this section include indemnifying BuzzBot for covered losses and, when BuzzBot requests, providing a defense or reimbursing BuzzBot for reasonable defense expenses.
This responsibility applies when a third-party claim results from or concerns:
• products the Operator selects, stocks, advertises, distributes, or sells;
• images, advertisements, product information, pricing, promotions, or other Operator Content;
• the Operator’s failure to comply with laws, licenses, permits, taxes, age restrictions, product restrictions, venue requirements, privacy obligations, or other requirements applicable to the Operator;
• infringement or violation of another person’s intellectual-property, privacy, publicity, contractual, or proprietary rights caused by the Operator or materials supplied by the Operator;
• acts or omissions of the Operator or a person acting under the Operator’s authority, including employees, contractors, agents, venues, or service providers;
• improper, unauthorized, negligent, fraudulent, or unlawful operation of a Machine or Platform account;
• the Operator’s use or misuse of a payment processor, age-verification provider, network, merchant service, or other outside service;
• taxes, penalties, fees, licenses, permits, registrations, or regulatory obligations for which the Operator is responsible;
• the Operator’s material violation of this Agreement; or
• fraud, gross negligence, willful misconduct, or unlawful conduct attributable to the Operator.
Covered losses may include judgments, damages, court-awarded amounts, settlements approved under this section, fines, penalties, investigation expenses, and reasonable attorneys’ fees and defense costs.
BuzzBot may elect either to require the Operator to conduct the defense of a covered claim or to control the defense itself and require reimbursement of covered defense expenses.
If the Operator assumes the defense, the Operator must use qualified counsel reasonably acceptable to BuzzBot and keep BuzzBot reasonably informed regarding material developments.
The Operator may not settle a covered claim without BuzzBot’s prior written approval if the proposed settlement:
• states or implies that BuzzBot committed wrongdoing;
• requires BuzzBot to admit liability or fault;
• imposes a duty, restriction, or continuing obligation on BuzzBot;
• limits BuzzBot’s rights or future business activities;
• requires BuzzBot to pay money or provide services; or
• fails to fully release BuzzBot from the covered claim.
BuzzBot may participate in the defense through counsel of its choice.
The Operator’s responsibility under this section is reduced only to the extent a final court determination attributes a portion of the covered loss directly to conduct of BuzzBot for which BuzzBot is legally responsible.
18. Confidential Business Information
During the business relationship, an Operator may receive non-public information that BuzzBot reasonably treats as confidential.
Confidential information may include non-public pricing, supplier information, supplier identities, wholesale pricing, sourcing information, technical information, software information, Machine configurations, internal documentation, product recommendations, customer information, business strategies, operating procedures, training materials, financial information, placement strategies, product-development information, and similar non-public information.
The Operator must:
• use BuzzBot confidential information only for purposes reasonably related to the authorized BuzzBot relationship;
• protect it using at least reasonable care;
• limit disclosure to persons who reasonably need the information for an authorized purpose and who are subject to appropriate confidentiality obligations; and
• not use confidential information to unfairly compete with BuzzBot or for another unauthorized purpose.
These restrictions do not apply to information that the Operator can demonstrate:
• became publicly available without violation of this Agreement;
• was lawfully known by the Operator without confidentiality restrictions before BuzzBot disclosed it;
• was independently developed without use of BuzzBot confidential information; or
• was lawfully obtained from another source without a duty of confidentiality.
If disclosure is required by subpoena, court order, governmental requirement, or applicable law, the Operator must, when legally permitted and reasonably practicable, provide BuzzBot advance notice so BuzzBot may seek appropriate protection.
The Operator acknowledges that unauthorized access to, use of, or disclosure of BuzzBot confidential information or intellectual property may cause harm that is difficult to measure solely in money.
Accordingly, BuzzBot may seek temporary, preliminary, or permanent injunctive relief, specific performance, or another available equitable remedy in addition to other available remedies.
To the extent permitted by applicable law, BuzzBot may seek such relief without being required to prove actual monetary damages and without posting a bond, or with the minimum bond a court determines is legally required.
19. Suspension and Termination
BuzzBot may immediately suspend Platform access when reasonably necessary because of:
• unpaid amounts;
• suspected unauthorized access;
• account or cybersecurity risk;
• tampering or misuse;
• unlawful activity;
• material violation of this Agreement;
• fraudulent conduct;
• conduct threatening the Platform, a Machine, BuzzBot, an Operator, a customer, or another person; or
• a legal or regulatory requirement.
BuzzBot may terminate Platform access following a material breach of this Agreement.
BuzzBot may also terminate or discontinue a service that has been discontinued generally or that BuzzBot can no longer lawfully or commercially provide, subject to applicable contractual and legal obligations.
When Platform access ends, the Operator must stop using BuzzBot-controlled software and restricted services for which authorization has ended.
Termination does not erase payment obligations, claims, liabilities, confidentiality obligations, intellectual-property obligations, or other obligations arising before termination or intended to survive termination.
20. Time Limit for Operator Claims
The Operator agrees that disputes involving a Machine, the Platform, a BuzzBot service, or this Agreement should be asserted within a reasonable period after they arise.
Unless applicable law requires a longer period or does not permit the applicable filing period to be shortened, the Operator must commence any lawsuit or other judicial proceeding concerning such a claim within eighteen (18) months after the claim legally accrues.
A claim not commenced within that eighteen-month period may no longer be pursued to the extent permitted by applicable law.
Nothing in this section reduces any filing period that applicable law does not permit the parties to shorten.
21. Events Outside BuzzBot’s Reasonable Control
BuzzBot is not responsible for delay, interruption, or failure caused by circumstances that BuzzBot could not reasonably prevent or control.
Examples include natural disasters, severe weather, war, civil disturbance, terrorism, labor disputes, strikes, public-health emergencies, governmental action, regulatory changes, supplier failures, manufacturing delays, component shortages, freight interruptions, customs delays, widespread internet failures, telecommunications failures, cellular outages, electrical outages, payment-network interruptions, processor outages, banking interruptions, and similar events.
BuzzBot’s affected obligations will resume when reasonably practicable after the event no longer prevents performance.
22. Export, Sanctions, and Restricted Use
The Operator may not export, transfer, provide, access, or use a Machine or the Platform in violation of applicable United States export-control, trade-restriction, embargo, or sanctions laws.
The Operator is responsible for determining whether a proposed destination, recipient, transaction, or use is restricted by applicable law.
BuzzBot may suspend or deny access where continued service would create a legal or sanctions-compliance risk.
23. Changes in Law, Services, and This Agreement
BuzzBot may modify Platform functionality as products, suppliers, technical systems, security requirements, business needs, or legal requirements change.
BuzzBot may also update this Agreement from time to time.
When applicable law requires advance notice or affirmative acceptance for a particular change, BuzzBot will provide such notice or obtain such acceptance.
Otherwise, an updated Agreement may become effective when posted or otherwise communicated by BuzzBot.
Continued use of the Platform after an updated Agreement becomes effective constitutes acceptance of the revised Agreement to the extent permitted by law.
If a new or changed law, regulation, governmental requirement, provider rule, court decision, or regulatory interpretation makes a Machine feature, Platform service, contractual provision, or business practice unlawful or materially impracticable, BuzzBot may:
• suspend the affected feature or service while the issue is evaluated;
• modify the affected feature, service, procedure, or contractual provision to the extent reasonably necessary to comply;
• discontinue the affected service where lawful continuation is not commercially or legally practicable; or
• terminate the affected portion of the relationship or this Agreement upon written notice where the underlying purpose of the affected arrangement can no longer lawfully or reasonably be performed.
If a provision of this Agreement becomes unenforceable, the remainder of the Agreement continues in effect to the maximum extent legally permitted.
24. Oklahoma Law, Venue, and Dispute Resolution
This Agreement is governed by the laws of the State of Oklahoma, without applying conflict-of-law principles that would require the law of another jurisdiction.
Before filing litigation, either party may request a good-faith business discussion in an effort to resolve the dispute informally.
An informal discussion is not a mandatory prerequisite where immediate judicial relief is reasonably necessary to preserve rights, prevent irreparable harm, protect confidential information or intellectual property, address security concerns, or comply with an applicable filing deadline.
Unless applicable law requires otherwise, any lawsuit arising from or relating to this Agreement must be brought in a state or federal court having jurisdiction in Tulsa County, Oklahoma.
The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
25. Survival
The following obligations survive expiration or termination of this Agreement to the extent applicable:
• amounts owed before termination;
• intellectual-property and ownership provisions;
• restrictions relating to unauthorized use or copying;
• Operator Content permissions necessary to complete or document prior transactions or maintain lawful records;
• confidentiality obligations;
• warranty disclaimers;
• allocation-of-risk and recovery limitations;
• responsibilities relating to covered third-party claims;
• claim limitations;
• governing-law and dispute provisions; and
• any other provision that by its nature is intended to apply after the relationship ends.
26. Entire Agreement, No Reliance, Business Forms, Assignment, and Waiver
This Agreement, together with applicable invoices, order forms, written warranties, return policies, and separately executed written agreements that expressly apply to the transaction, constitutes the agreement between BuzzBot and the Operator concerning the matters addressed here.
Except for fraud or another right that applicable law does not permit the parties to waive, the Operator acknowledges that it is not relying on a prior oral statement, sales discussion, demonstration, estimate, marketing statement, proposal, projection, representation, or promise as a contractual commitment unless that commitment is expressly included in this Agreement or another applicable written agreement issued or approved by BuzzBot.
The applicable written agreements supersede prior or contemporaneous discussions, negotiations, proposals, representations, and communications concerning the same subject matter.
Terms appearing on an Operator’s purchase order, procurement form, acknowledgment, portal, invoice instruction, vendor form, or other business document do not modify, supplement, replace, or override this Agreement merely because BuzzBot receives, processes, fulfills, or references that document.
Any additional or conflicting term proposed by the Operator is effective only if BuzzBot expressly agrees to that specific term in a written document signed or otherwise formally approved by an authorized BuzzBot representative.
If a provision of this Agreement is found invalid or unenforceable, that provision will be enforced to the maximum extent legally permissible and the remaining provisions will continue in effect.
Failure by BuzzBot to enforce a provision on one occasion does not waive the right to enforce that provision later.
A waiver is effective only when clearly made in writing by the party against whom the waiver is asserted.
The Operator may not transfer or assign this Agreement or Platform access without BuzzBot’s prior written approval.
BuzzBot may assign or transfer this Agreement or its rights and obligations in connection with a merger, acquisition, corporate restructuring, financing, sale of assets, transfer of business operations, change of control, or other lawful transaction.
Section headings exist for convenience and do not independently create, expand, or restrict contractual rights.
Electronic acceptance, digital acceptance, account acceptance, click-through acceptance, or another legally recognized electronic method may be used to accept this Agreement.
27. Formal Notices and Contact Information
Operational communications, support messages, billing notices, Platform notifications, security alerts, and other routine communications may be delivered electronically using the email address, telephone number, dashboard, or account information associated with the Operator.
A formal legal notice concerning a material breach, termination for cause, third-party claim under Section 17, demand for legal relief, or other matter for which this Agreement expressly requires written notice must identify the Operator or applicable account and reasonably describe the matter giving rise to the notice.
Formal legal notices to BuzzBot must be sent to info@buzzbotvending.com and must also be delivered using a trackable delivery method, such as certified mail, registered mail, or a nationally recognized courier, to the address below, unless applicable law permits or requires another method.
A formal notice to the Operator may be delivered to the most recent email address and physical or business address the Operator provided to BuzzBot.
The Operator is responsible for maintaining accurate contact information with BuzzBot.
A notice is effective when received, except where applicable law establishes a different effective date.
Questions, legal notices, or other communications concerning this Agreement may be directed to:
BuzzBot Vending LLC 11327 E 20th Street Tulsa, Oklahoma 74128 United States
